Shipping policy

Delivery Policy - Helvia-shop.ch

Shipping

We ship your packages within 1 to 3 business days (Order processing time).

Deliveries

Delivery times depend on your delivery address:

  • Country: Switzerland
  • Delivery time: 6 to 9 business days
  • Delivery fees: 0.- CHF *

*FREE Delivery

Order Tracking

We will send you tracking information within 24 hours after your order leaves the warehouse to the email address you provided at checkout.

Returns and Refunds

If you wish to return your order, please refer to our return and refund policy.

You can contact our customer service at any time by visiting our contact page.

Our Contact Information : 

Email : Contact@helvia-shop.ch

Telephone : +41 77 920 37 11

Address : Rue de Bourg 27, 1003 Lausanne, Vaud, Switzerland.